Delete your Macrowise account
You can delete your Macrowise account and all of its data yourself, at any time, in the app or on the web. It happens straight away.
In the app
- Open Macrowise and go to Me.
- Under Account, tap Delete my account.
- Confirm with your password, or with Google if you sign in with Google.
On the web (no phone needed)
- Open the Macrowise web app and sign in with the same account.
- Go to Me › Account › Delete my account and confirm.
Forgotten your password? Use Forgot password? on the sign-in screen to reset it, then delete your account.
Open MacrowiseCan't sign in? Ask us by email
Email support@getmacrowise.com from the email address on your account, with the subject "Delete my Macrowise account". We'll reply to confirm it's you, then delete your account and all of its data as described below.
What gets deleted
- Your profile and targets, every daily log (weight, food, steps, water), supplements, measurements, plans, check-ins, meals, habits and training sessions.
- All your progress photos.
- Your link to a coach, and the notes, targets and plans your coach set for you.
- If you are a coach: your coach code, your templates and the notes you wrote for clients.
- Your sign-in (email address or Google sign-in).
What is kept
Macrowise keeps nothing. Your data is deleted from our systems as soon as you confirm. If you bought anything through Google Play, Google keeps its own record of that purchase under Google's policies. Anything a coach copied outside Macrowise (for example, a note they wrote down) is outside our control.
Only want to remove some data?
You can delete single photos on Progress › Photos, unlink from a coach in Me, or clear your whole tracker but keep your account with Me › Your data › Delete everything.
Questions? Email support@getmacrowise.com. Macrowise is for adults aged 18 and over.